Eric Brown penned a question that caught my eye today: How much is company culture holding YOU back?
He further amplifies the point by asking if it’s just a myth. I am presupposing that is to imply that culture is a mythical quixotically utopian fantasy land ripe with heaps of pixy dust for times when people go rogue. That is to say they attempt to carve some choice Chateaubriand out of the sacred cows that roam the hallway of we’ve always done it that way.
It sharply reminds me of the young woman who promptly chops three good inches from each end of the family holiday ham. When asked why: the answer traces back to great grandma - “honey, I used to do that because the pan I had back then would not hold the full ham not to mention my stove was a far cry smaller than this mega-hunk of stainless steel madness you call a Viking.” Ugh-a-ruga – right. It’s one of those head slapping moments followed by a choice of keenly place curse words.
Culture in the Multifamily Space
Culture is not a place, person or thing. It’s that something. I tried to some it up a couple of years ago here.
While I would not suggest that it is a myth; I would go so far as to say that it is the most elusive of all necessary intentions that a company has to get right. They have to align values with purpose. Values with Vision. And values with Mission. Everything the company does from decision-making to policy crafting to rewards and recognition have to ladder up to the Mission, Vision and values of the organization.
Here is the crazy kicker – it takes a ton of time to get it right. In my head – (10,000 unit company with 300+/- employees) – it takes no less than 12 months and likely up to 18 to get it 100%. And then it takes a lifetime to keep it alive. It can’t become a piece of paper that hangs on the wall or worse yet falls in the drawer of doomed to never see daylight for as long as I run the broken show of mindlessness.
It is alive and well in everything. If everything is marketing; everything is predicated on the mission, vision and values.
Is it holding YOU back?
Here is what I have to say to that; there is a little space between (sing the Dave Matthews tune in your head while reading this – it makes for great imbedding) catalyst and response called choice. Is it holding YOU back? Your choice! How do you change culture. You choose to do it. How do you change people? Two ways: 1. change people 2. be the change you want to see in the world. It’s the same way you change the world – by the way.
Your fully convinced that culture is worth the full faith and effort of the people Multifamily Maniac,