Posts tagged as:

apartment management

And, when he responded, it was with mindful thought in lieu of random generalness

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Why would you not allow access? Why would you cut off the very essence of what defines Gen Y? I’ve tried to think through the downfalls and, there are some that have merit. But there are zero that would keep me up at night – that is provided our organizations guide the conversation.

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I think this story in the Daily Egyptian has compelling opportunity written all over it – we shall see.
*Now one might argue that it is inappropriate for me to highlight such an article and they may be right. The way I see it, however, is that I would invite the same approach if the [...]

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Don’t tell prospects and residents how much your apartments are – tell them how much you are moved by the neighborhood.

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The famed Edward de Bono calls it Rock Logic. You might recognize it as linear, pragmatic, methodical or even orderly thinking.

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How about we call this Creating Experience by Walking Around [CEWA]. The real key to remember here is that you are not your customer and in order to understand your customer you must engage and participate with them.

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I came across this great post; Does Social Media Help or Hurt? » Customers Rock! this morning. In it, Becky Carroll points to another great post over at Marketing Profs Daily Fix: The Customer Chasm. Are you Creating a Social Media Divide? by Jason Baer.
Both are rather short reads and raise a very interesting observation [...]

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62 Homes – A case study

by Mike Brewer on January 31, 2009 · Comments

Yesterday we did due diligence on an apartment community that we will begin to manage on 2.1.9. I hesitate to add too many of the specifics at this point as I have not discussed the use of social mediums with ownership. However, I do hope they allow me the opportunity to create a real time [...]

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eSignature

by Mike Brewer on January 24, 2009 · Comments

I am starting the process of looking for an eSignature mechanism to employ at one of our student properties. The driving reason is the absolute mayhem that happens when forty to sixty sets of parents and roommates show up to move in on the same day.
I think the process would be so much smoother [...]

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by Mike Brewer on November 23, 2008 · Comments

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