From the category archives:

Using Social Media to Market Apatments

Educate your consumer and they will come back over and over – We see examples of this all over the place. My favorite however is Wine Library TV – dial into the 3:50 min section of this video – it is the point. You get people to this and you are on your way to what I will end this series with.

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Why would you not allow access? Why would you cut off the very essence of what defines Gen Y? I’ve tried to think through the downfalls and, there are some that have merit. But there are zero that would keep me up at night – that is provided our organizations guide the conversation.

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Read the following tweet this morning [RT @[xyz] @[abc] Suggest that you give away a free Flip to every prospect/resident that creates a [management company] Experience Video, Beats  free rent] – it really got me thinking.
I have read both sides of this issue and have taken the position that if you disclose that you are [...]

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J.C. Hart Live the Life Video Contest 2009
“Last November at the Indiana Apartment Association “Industry Outlook” presentation, the speaker said a dirty word when sharing his thoughts about 2009. It was much longer than four letters, beginning with a “C” and ending in “onsessions”. After that night we began brainstorming about overcoming this obstacle. What [...]

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…you are not ready to be a marketer. You see, the essence of social media is conversation and that conversation is you being a marketer. So in order to use to social media to market you must be willing to be a marketer, you must be willing to engage.
When you use social media to market [...]

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Arlington, VA–April 9, 2009–Several of social media’s greatest minds will discuss how this popular marketing approach applies to customer service and retention during a session at the National Apartment Association’s 2009 Education Conference & Exposition on June 27 in Las Vegas.
 
Tony Hsieh, the CEO of online shoes retailer Zappos, is one of the featured panelists. [...]

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Don’t be Boring
First off – I despise the word rule. In the same respect I think it is appropriate to suggest that we can not be boring when using social media to market apartments.  And, know that boring includes the use of social media to push goods and services.
Social media is not push marketing [...]

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Equity Residential Ning Page

by Mike Brewer on April 2, 2009 · Comments

I ran across this Ning Page night before last – it’s a closed network but I have to wonder what EQR is up to. On the surface, it appears to be a place for employees to share experiences and or best practices. If it truely is open to employees to share I applaud the efforts [...]

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Apartment residents move for a variety of reasons and many times we have no idea why. It’s kind of a shame, really. Social media/networking can help change that and by default drive down our cost of turnover. Think about it, if you couple the advent of the internet with the understanding that people are innately [...]

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Consumer Online Reviews Strongly Influence Purchase Decisions
According to a recent survey by Deloitte’s Consumer Products group, consumers are
turning to online reviews in large numbers, and those reviews are
having a considerable impact on purchase decisions. 62 percent of
consumers read consumer-written product reviews on the Internet, says
the report, and of these, more than eight in 10 say [...]

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