From the category archives:

Property Management

Resident Pet Peeves

by Mike Brewer on March 27, 2010

What are the top pet peeves landlords have of their tenants?

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Don’t tell prospects and residents how much your apartments are – tell them how much you are moved by the neighborhood.

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How about we call this Creating Experience by Walking Around [CEWA]. The real key to remember here is that you are not your customer and in order to understand your customer you must engage and participate with them.

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