From the category archives:

Guest Experience

Don’t tell prospects and residents how much your apartments are – tell them how much you are moved by the neighborhood.

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What I am thinking about….

by Mike Brewer on February 8, 2009 · Comments

“Apple built a design driven culture that knows how to connect with its customers in a deeply emotional way. Apple products are portals to an amazing menu of of continuing experiences that matter to a lot of us.” – Robert Brunner and Stewart Emery
My three year old daughter, Kate, said to me, “Daddy – guess [...]

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