From the category archives:

Cool Customer Service

Apartment Prospect

by Mike Brewer on March 14, 2011

I have been thinking a lot about the words consumer, prospect and resident lately. It seems as we continue to scale our social being over the likes of Twitter, Facebook, LinkedIn or otherwise; we become more human. [Read: open, sharing and personable to those we know and are getting to know] That goes for corporations [...]

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Influence: That resident in 205 is such a….

by Mike Brewer on November 13, 2010

Influence has a new name: Always On! Be Mindful of your surroundings as you are always influencing…

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What Can a Baby Bird Teach Apartment Peeps

by Mike Brewer on January 3, 2010

Great post over at “Feed me!” « Hoehn’s Musings – I really have a disdain for the phrase – keep-it-simple-stupid [K.I.S.S] – not because I don’t think the concept is true, I just don’t like the saying. And, in the same respect it seems appropriate for this post. Read with that in mind. What can [...]

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Social Media 101

by Mike Brewer on July 13, 2008

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Body language video

by Mike Brewer on July 1, 2008

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How Do You Make Your Residents Feel A Post by Eric

by Eric Brown on June 15, 2008

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Cell Swapper

by Mike Brewer on June 2, 2008

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Feeling Better When Bad Things Happen A post by Eric

by Eric Brown on May 24, 2008

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Powerful read on Customer Service or the lack thereof

by Mike Brewer on March 26, 2008

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The change of the renting apartments business

by Mike Brewer on February 16, 2008

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