Make note of everything you hate about the ledership style of your current boss and commit to never doing any of it when you have the chance to seize your opportunity to lead. – Tom Peters Paraphrase It doesn’t necessarily mean that they are bad people but every property management professional has come home professing; [...]
Tagged as:
apartment leadership,
company culture,
Culture,
Leadership,
Multifamily leadership,
Tom Peters
You have heard it a million times if you have heard it once. “Act like an owner.” But, how do you get employees to act like owners? As it relates to the statement; I have two questions I like to ask people. First one relates to leadership and specifically employee issues; If you owned this [...]
Tagged as:
Leadership,
millsapartments.net,
onwership
I am often asked questions that lead with the word, how. How do you do this, how do you do that, how can I be or do better in my career, life or otherwise. Or, how do you go about creating good professional habits? Which follows the lines of my favorite question, also the premise [...]
Tagged as:
Habits,
Process,
strategy
Paying the rent should be a social experience….
Tagged as:
ach,
credit cards,
Loyalty,
Mills Properties,
operations,
paper checks,
payment,
rent,
Retention,
Singularity,
social rent payment,
Using Social Media in Multifamily
“But I put it in the drop box!” “Yes you did but it was after the due date.” But, it was in there before you opened your office this morning” The all to familiar ring around the first of the month. Time to pay the rent and the drop box is the perfect scape goat [...]
Tagged as:
apartment drop box,
multifamily operations,
policy,
procedure
There is much ado about who owns the Twitter following you may have and or may create over the course of a work stint. This story Lawsuit May Determine Who Owns a Twitter Account – NYTimes.com over at the NY times highlights a company that is taking the matter to court to determine the answer. Whatever the [...]
Tagged as:
Apartment Branding,
Personal Branding,
Twitter
Ah! With budget season coming to an end, it will feel good to ease my way back into the blogging world. It’s been way too long. So, if I am rusty with words and concepts bear with me. To kick it off, I have decided to start and ongoing series dedicated to questions that I [...]
Tagged as:
#2012?,
#apartmentmarketing,
@mbrewer,
mbewergroup
Clarity trumps persuasion. – Dr. Flint McGlaughlin I have written about the subjects of brevity and clarity on a number of occasions. The concept came to me from a senior leader at Equity Residential some years ago and has stuck with me ever since. At the time I had the propensity to provide reports that [...]
Tagged as:
#apartmentmarketing,
@mbrewer,
brevity,
clarity,
mbrewergroup