Out to put a dent in the multifamily universe
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We have all taken the 3am call for lock out service. “Hi, I locked myself out of my apartment; can you have someone from your team come and let me in?” And we all have some form of the following: Apartment Lock Out Policy If residents lose their key or become locked out of their [...]
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Make note of everything you hate about the ledership style of your current boss and commit to never doing any of it when you have the chance to seize your opportunity to lead. – Tom Peters Paraphrase It doesn’t necessarily mean that they are bad people but every property management professional has come home professing; [...]
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You have heard it a million times if you have heard it once. “Act like an owner.” But, how do you get employees to act like owners? As it relates to the statement; I have two questions I like to ask people. First one relates to leadership and specifically employee issues; If you owned this [...]
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I am often asked questions that lead with the word, how. How do you do this, how do you do that, how can I be or do better in my career, life or otherwise. Or, how do you go about creating good professional habits? Which follows the lines of my favorite question, also the premise [...]
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“But I put it in the drop box!” “Yes you did but it was after the due date.” But, it was in there before you opened your office this morning” The all to familiar ring around the first of the month. Time to pay the rent and the drop box is the perfect scape goat [...]
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There is much ado about who owns the Twitter following you may have and or may create over the course of a work stint. This story Lawsuit May Determine Who Owns a Twitter Account – NYTimes.com over at the NY times highlights a company that is taking the matter to court to determine the answer. Whatever the [...]
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Ah! With budget season coming to an end, it will feel good to ease my way back into the blogging world. It’s been way too long. So, if I am rusty with words and concepts bear with me. To kick it off, I have decided to start and ongoing series dedicated to questions that I [...]
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Clarity trumps persuasion. – Dr. Flint McGlaughlin I have written about the subjects of brevity and clarity on a number of occasions. The concept came to me from a senior leader at Equity Residential some years ago and has stuck with me ever since. At the time I had the propensity to provide reports that [...]
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