Storytelling time

by Mike Brewer on April 12, 2008

Submit your best example of customer service in this business. I am looking for examples of ways that we can enhance our service to our prospects and residents. What I am really looking for are those stories like the time you carried Mrs. Gary’s garbage while she was down and out with a broken leg.

Mike Brewer

Out to put a dent in the multifamily universe. Love compelling conversation...

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  • http://www.urbaneapts.com Eric

    This may not be a “Best Example” but we regularly install our residents flat screen TV’s and or thier swival mounts at move in for them.

  • Mike

    E,

    As always thank you for the comment…

    I think this is a perfect example of customer service beyond the sale.

    Have a great weekend. M

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